Privacy Policy
This explains how we collect, handle, and protect the personal information of our users
Information We Collect
Depending on how you interact with us, we may collect information such as:
- Full name
- Phone number
- Email address
- Pick-up and delivery addresses
- Passenger or recipient details
- Booking and shipment information
- Payment and transaction information
- Customer service or enquiry information
- Website usage and technical information, such as IP address and browser information
We only seek to collect information that is reasonably necessary for the services we provide.
How We Use Your Information
We may use your information to:
- Process bookings and reservations
- Arrange transportation and deliveries
- Contact you about your booking or shipment
- Process payments
- Provide customer support
- Track and manage shipments
- Improve our services and website
- Prevent fraud and protect the security of our services
- Meet legal and regulatory obligations
- Send marketing or promotional communications where permitted and, where required, with your consent
How We Share Your Information
We do not sell your personal information.Where necessary to provide our services, we may share relevant information with trusted service providers, drivers, delivery personnel, payment processors, technology providers or other parties involved in completing your booking or shipment.We may also disclose information where required by law, regulation, court order or a lawful request from an authorised government authority.
How We Protect Your Information
We take reasonable technical and organisational measures to protect personal information against unauthorised access, loss, misuse, alteration or disclosure.However, no online system can be guaranteed to be completely secure.
How Long We Keep Your Information
We retain personal information only for as long as reasonably necessary to provide our services, fulfil legitimate business purposes, comply with legal obligations, resolve disputes and enforce our agreements.When information is no longer required, we will take reasonable steps to securely delete or anonymise it.
Cookies
Our website may use cookies and similar technologies to improve functionality, understand website usage and enhance your experience.You may be able to control or disable cookies through your browser settings, although some website features may not function properly as a result.
Your Privacy Rights
Subject to applicable law, you may have rights to:
- Know how your personal information is being used
- Request access to your personal information
- Request correction of inaccurate information
- Object to certain processing
- Request restriction or deletion where applicable
- Withdraw consent where processing is based on consent
- Request data portability where applicable
- Lodge a complaint regarding the processing of your personal information
These rights are recognised under the NDPA.
Third-Party Websites
Our website may contain links to third-party websites or services.We are not responsible for the privacy practices or content of third-party websites. We encourage users to review the privacy policies of those websites before providing personal information.
Changes to This Policy
We may update this Privacy Policy from time to time to reflect changes in our services, technology or legal requirements.Any updated version will be published on our website with a revised effective date.
Ifeyinwa Logistics provides automotive shipping and logistics services for individuals and businesses that need to move vehicles, cargo and parcels. The service is built around secure handling, organised transportation and dependable delivery.
Still Have Questions? We’re Here to Help.
Our team is ready to provide personalized support and guide .
Call Us — +(234) 803 779 4207
Email Us — ifeyinwalogistics@gmail.com
